Terms of Service

Welcome to SoftForge, located at managesoftforge.com. These Terms of Service govern your use of our management software solutions and related offerings. By accessing or using any service, info-product, or goods provided by SoftForge, you agree to these terms as of the year 2025, Business ID 411296888.

1. Acceptance of Terms

By using SoftForge offerings, you agree to comply with this policy. If you disagree, please refrain from using our site.

2. Services Overview

SoftForge provides customizable management software solutions, digital info-products, and select goods designed to enhance operational efficiency.

3. Ordering Process

To place an order, select the desired service or product at managesoftforge.com and complete the checkout procedure. Upon confirmation, you will receive an email with details.

4. Refund Policy

4.1 Software Solution Services

If you find the service unsatisfactory, you may request a refund within 14 days of activation. To submit a refund request, use our contact form. Approved requests will be refunded to the original payment method within 10 business days. Alternatively, you may opt to reschedule your service once within the same period.

4.2 Digital Info-Products

For digital info-products, you may request a refund within 7 days of purchase provided no files have been downloaded. To submit a request, use our contact form. Approved reimbursements will be issued to the original payment source within 5 business days. After commencing download, purchases are final and are not eligible for a refund due to the nature of digital access.

4.3 Physical Goods

Physical goods are eligible for a refund if reported defective within 5 days of delivery. To initiate, contact us via contact form with evidence of damage. Upon approval, we will ship a replacement or issue reimbursement within 7 business days after the item is received at our facility. You are responsible for shipping the item back to SoftForge at 224 Banff Avenue, Banff, AB T1L 1A3, Canada.

5. Non-refundable Items

Certain consulting packages and promotional offerings are non-refundable due to the immediate allocation of resources and bespoke setup. These items will be clearly marked as non-refundable at the time of purchase.

6. Modifications to Terms

SoftForge may update these terms at any time. Continued use after changes constitutes acceptance of the new terms.

7. Contact Information

If you have any questions, reach out to us at: